Ledger Login
Bank-Grade Security

Secure Access to Your Ledger Device

Connect your Ledger hardware wallet securely and manage your crypto assets with complete peace of mind. Your keys, your crypto, your control.

End-to-end encryption
Hardware verification
Air-gapped security
Certified secure element

Device Connection

Connect your Ledger device to get started

Make sure your Ledger device is unlocked

Bank-Level Security for Your Digital Assets

Understand how Ledger's hardware security protects your cryptocurrency investments with military-grade encryption and certified secure elements.

Security Topics

Multi-Layer Security Architecture

Ledger devices implement multiple layers of security to ensure your cryptocurrency remains safe from both physical and digital threats.

Secure Element (CC EAL5+ certified) stores your private keys
PIN protection prevents unauthorized physical access
Custom operating system (BOLOS) provides isolated execution
Physical attestation confirms device authenticity
CC EAL5+ Certification

The highest level of security certification available for commercial products, typically reserved for military and government applications.

Step-by-Step Login Process

Follow these simple steps to securely connect your Ledger device and access your cryptocurrency accounts.

Connection Method

Login Steps

Step 1: Connect Your Device

Plug in your Ledger device and ensure it's unlocked

30 seconds

Instructions

1
Use the original USB cable provided with your device
2
Make sure your device is powered on and unlocked
3
Select the main menu on your Ledger device

Connect Your Device

Connect your device using the provided USB cable

Device Compatibility & Requirements

Check your device compatibility and system requirements to ensure seamless connectivity with your Ledger hardware wallet.

Supported Ledger Devices

Ledger Nano S Plus

Entry-level hardware wallet with essential security features

Key Features
  • 1,100+ cryptocurrencies
  • USB-C connection
  • Larger screen
Platform Support
Win
Mac
Linux
Android
iOS

Ledger Nano X

Premium hardware wallet with Bluetooth connectivity

Key Features
  • 5,500+ cryptocurrencies
  • Bluetooth support
  • Mobile apps
Platform Support
Win
Mac
Linux
Android
iOS

Ledger Stax

Next-generation hardware wallet with E Ink display

Key Features
  • Curved E Ink screen
  • Wireless charging
  • NFT display
Platform Support
Win
Mac
Linux
Android
iOS

Browser Compatibility

Chrome
85+
Firefox
91+
Safari
14+
Edge
85+
Opera
N/A

Operating Systems

Windows
10 or later
macOS
10.14 or later
Linux
Ubuntu 20.04+
Android
7.0 or later
iOS
13.0 or later

Connection Methods

USB Connection

Direct connection via USB-C cable for maximum security and reliability

Bluetooth (Nano X/Stax)

Wireless connection for mobile devices and convenient desktop use

Web Browser

Connect through your web browser using WebUSB or WebHID protocols

Security Best Practices

Follow these essential security practices to protect your cryptocurrency and maintain the integrity of your Ledger device.

Physical Security

Store your device securely

Keep your Ledger device in a safe place when not in use

Use original cables only

Always use the USB cable provided by Ledger

Avoid public computers

Never connect your device to untrusted computers

Check for tampering

Inspect your device for any signs of physical tampering before use

PIN & Recovery

Choose a strong PIN

Use a unique 4-8 digit PIN that's not easily guessed

Store recovery phrase offline

Write down your 24-word recovery phrase on paper and store it securely

Never share your recovery phrase

Your recovery phrase should never be entered into any computer or website

Create multiple backups

Store copies of your recovery phrase in separate secure locations

Online Safety

Verify transaction details

Always double-check addresses and amounts on your device screen

Use official apps only

Only download Ledger Live and apps from official sources

Enable blind signing carefully

Only enable blind signing for trusted smart contracts you understand

Keep firmware updated

Regularly update your device firmware through Ledger Live

Common Security Threats & Prevention

Phishing Attacks

HIGH RISK

Fake websites or emails trying to steal your recovery phrase

Prevention

Always access Ledger services through official websites. Never enter your recovery phrase online.

Fake Applications

HIGH RISK

Malicious apps disguised as Ledger software

Prevention

Only download apps from official app stores and Ledger's website.

Physical Theft

MEDIUM RISK

Someone stealing your physical device

Prevention

Use a strong PIN and store your device securely. Your funds remain safe with PIN protection.

Man-in-the-Middle

MEDIUM RISK

Malware attempting to modify transaction details

Prevention

Always verify transaction details on your device screen before confirming.

Emergency Procedures

If Your Device Is Lost or Stolen

  • Don't panic - your funds are safe with PIN protection
  • Get a new Ledger device immediately
  • Restore your accounts using your 24-word recovery phrase
  • Transfer funds to new addresses for extra security

If You Suspect Compromise

  • Immediately disconnect from any networks
  • Check all recent transactions for unauthorized activity
  • Transfer funds to a new wallet with fresh recovery phrase
  • Contact Ledger support if you suspect device tampering

Security Checklist

Device purchased from official Ledger store
Recovery phrase written down and stored securely
Strong PIN configured (not birthdate or simple sequence)
Latest firmware installed through Ledger Live
Only official Ledger apps installed
Recovery phrase never entered into computer
Device stored in secure location when not in use
Transaction details always verified on device screen

Troubleshooting Guide

Solve common issues quickly with our comprehensive troubleshooting guide. Find solutions to connection problems, browser issues, and device errors.

Quick Fixes

Device not detected30 seconds

Try a different USB port and cable

Browser permissions10 seconds

Allow device access when prompted

App won't open15 seconds

Make sure correct app is open on device

Connection timeout1 minute

Restart Ledger Live or browser

Issue Categories

Device not detected by computer

No device appears in Ledger Live
Computer doesn't recognize device
USB connection not working
COMMON
Solution Steps
1
Try a different USB port (preferably USB 3.0)
2
Use the original USB cable provided with your device
3
Restart your computer and try again
4
Update USB drivers on Windows
5
Check if device appears in Device Manager (Windows) or System Information (Mac)

Bluetooth connection fails (Nano X/Stax)

Device not showing in Bluetooth settings
Connection drops frequently
Pairing unsuccessful
COMMON
Solution Steps
1
Make sure Bluetooth is enabled on your device
2
Delete old Ledger pairings from Bluetooth settings
3
Restart Bluetooth on your phone/computer
4
Make sure Ledger device is in pairing mode
5
Try connecting from a different device to isolate the issue

Device connects but apps won't load

Device detected but cryptocurrency apps don't work
Apps crash when opening
MODERATE
Solution Steps
1
Make sure the correct app is open on your Ledger device
2
Close and reopen Ledger Live
3
Update the app on your Ledger device
4
Try using a different cryptocurrency app to test connection
5
Restart your Ledger device

Still Need Help?

If you've tried the troubleshooting steps above and still can't resolve the issue, our support team is here to help.

Frequently Asked Questions

Find answers to common questions about using your Ledger device, security practices, connection issues, and troubleshooting tips.

General

Security

Connection

Troubleshooting

Didn't find what you were looking for?

Our support team is available to help you with any questions or issues not covered in this FAQ section.

Security First

Always verify transaction details on your device screen before confirming.

Connection Tips

Use the original USB cable and ensure your device is unlocked.

Need Help?

Check our troubleshooting guide for step-by-step solutions.